Introduction to sales and negotiations
Welcome to the English for Business and Sales Course
Vocabulary and acronyms
First contacts
Making a presentation
Listen and repeat
Cold calling
There's no small client
Emailing your prospects
Excercise: emailing your prospects
Preparing for your meeting
Learning about your contact
Identifying and eliminating your weaknesses
Using technology
What to do and not to do in a meeting
Roleplay: What to do and not to do in a meeting
Selling to existing clients
What is upselling?
Upselling: What can go wrong?
What is cross selling?
Cross Selling: What can go wrong?
At the meeting
Defusing conflict
Listening for information and rapport
Using data instead of praise
Storytelling vs. Just stats
Confirming everything
Making an offer
Considering needs and what you listened and observed
Built-in concessions
Listening before you offer
This class will help you learn and understand some of the most common vocabulary and acronyms used in sales and negotiations. There are many more and more to come. Remember to take a look at the additional links we are leaving for you.
I have carefully curated this list especially for you, based on my coaching and teaching experience and my experience as a salesperson as well. Look out for other expressions I will be using in class and try to find out what they mean.
Check out when I use these new expressions throughout the course and learn more about how to use them.
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