Module 3 vocabulary



Availability: free to do something, unoccupied.

Action items: Tasks, activities, or actions that need to take place. They are usually defined during a meeting.

Growth: the act or process of growing, developing or increasing.

Helpful: something that is useful.

Job position: the employment for which one has been hired.

Metrics: a standard of measurement.

Meeting: when people get together, in person, through a call or video conference, to talk about something in particular.

Onboarding: the process of integrating new employees into an organization or familiarizing a new customer with your products or services.

Trend: a general direction in which something is developing.

Outline: a general description or plan showing features of something without details.

Pace: move or develop something at a particular speed.

Role: a part or character someone performs, or the function or the position of a person.

Welcoming: behaving in a friendly way to a guest or new arrival

Closed questions: questions that can be answered by a simple ‚Äúyes‚ÄĚ or ‚Äúno‚ÄĚ.

Open questions: a question that requires a developed answer. It can‚Äôt be answered with a ‚Äúyes‚ÄĚ or ‚Äúno‚ÄĚ.

Probing questions: typically open-ended questions in which the answers are primarily subjective.

Leading questions: questions elaborated to suggest the proper or the desired answer.

Loaded questions: questions that contain a controversial assumption, they are complex questions since they can be tricky.

Funnel questions: it is a technique that involves starting with general questions, and then making a more specific point in each question.

Recall and process questions: they are open response-style questions that make you remember something so it required deeper thought.

Rhetorical questions: questions that someone asks without expecting an answer.

Colleagues/ Coworkers: People who you work with.

Common ground: things in common

Team building: activities done to build effective work relationships. They help build trust within a team.

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